
Getting Started with ChatGPT in HR doesn’t have to be intimidating—and in this episode of GoHire Talks, Jordann Savage, Chief HR Officer at Buffalo Specialties, proves just that. With a background in finance, coding, and analytics, Jordann shares how she transitioned into HR and now leverages generative AI for HR every single day. Whether it’s writing outreach emails, developing training programs, or building DEI scorecards, she’s found powerful ways to use AI for HR solutions to save time, spark creativity, and make better decisions faster.
Jordann breaks down practical examples of how HR professionals can get started with ChatGPT—no technical background required. From coaching a new salesperson to revising company policies, she’s built an AI-enhanced workflow rooted in experimentation, curiosity, and cross-functional collaboration. This conversation is a goldmine for AI for HR professionals looking to modernize their toolkit and rethink how HR teams operate in today’s tech-driven world.
Key Insights from the Episode
1. Just Start Simple
“Let’s simplify the hell out of this. Open up ChatGPT, ask it a question—any question. Like, ‘What’s the weather today in Atlanta?’ It’s about getting comfortable. Once you start chatting with it, like a curious friend, it becomes second nature.”
2. Context is Everything
“It’s like an advisor. You can’t just walk up to someone and say ‘help me’—you have to give them context. Tell it your role, what you’re trying to do, and what’s important to you. The better your context, the better the results.”
3. HR + Analytics = Power Move
“I kept hearing our leaders say, ‘We need to get better at diversity,’ but they had no way to measure progress. So I partnered with our DE&I team, pulled the data, and built a scorecard they could use in succession planning conversations.”
4. AI in Sales Training
“I use ChatGPT to build out sales onboarding content. I’ll say, ‘Hey, I’m training a new rep in the promotional products industry, what should I include?’ It gives me structure, then I tailor it. It’s like having a co-pilot for my brain.”
5. ChatGPT as Your Thinking Partner
“Sometimes I’ll tell it, ‘Make this policy more neutral and professional, but keep it digestible.’ Or I’ll say, ‘Revise this section to sound more human.’ It’s like bouncing ideas off someone who always gives you something to build from.”
6. Start with Curiosity
“You don’t need to know everything to use it. Just be curious. Sit down with it like you would with a mentor or coworker—ask your question, give it some background, and see what comes back.”
7. Collaborate with IT
“If your company doesn’t have a policy around AI tools, go talk to IT. Partner with them to create one. You’ll help the company stay compliant, and you’ll learn a ton about what’s safe and what’s not. It’s a win-win.”
About our guest Jordann Savage
Big thanks to our guest Jordann Savage, Chief HR Officer at Buffalo Specialties, a People-first HR leader with a background in data and finance, helping businesses grow through culture, analytics, and process design. You can connect with her on LinkedIn.